Privacy Policy

01What this policy covers

This policy explains what personal information we collect through this website and the contract management service, how we use it, and the choices you have. It applies to visitors, trial users and customers.

Contracts and documents that customers upload to the service are customer data. We process them only to provide the service to that customer, as described below.

02Information we collect

• Details you give us in the signup and contact forms: name, work email, company, designation, industry, number of contracts, contract types, teams and your message.
• Account details for users of the service: name, email, role, entity and login activity.
• Customer data: contracts, templates, clause libraries, comments, approvals, signatures, stamp duty records and the metadata extracted from them.
• Technical data: IP address, browser type, device and pages visited, collected through server logs and essential cookies.

03How we use information

• To create trial and paid accounts and send login credentials.
• To reply to enquiries and arrange product walkthroughs.
• To run the service: drafting, review, approvals, e-signatures, storage, search and reminders.
• To keep the service secure, prevent misuse and investigate incidents.
• To send service notices such as renewal reminders, approval requests and billing information.

04AI processing of contracts

The AI Contract Reviewer reads contracts to highlight clauses, extract dates and list obligations for your reviewers. It does not give legal advice and does not sign, send or accept anything on its own.

Customer contracts are never used to train models for other customers and are never sold. Where an AI model provider processes text to produce findings, it does so only on our instructions and under contractual confidentiality obligations.

05Who can see customer data

Inside a customer account, access is controlled by the customer through roles, departments, entities and per-contract permissions. Every view, download and change is logged.

Our staff access customer data only when needed to provide support requested by the customer, to keep the service secure, or when required by law.

06Sharing with service providers

We use carefully chosen providers for hosting, email delivery, e-signature evidence and AI processing. They receive only the information needed for their task and are bound to protect it. We do not sell personal information.

07Security

• Contracts are encrypted in transit and at rest.
• Access within the service is limited by role and recorded in an access log.
• Signed documents are sealed so later changes are visible.
• Forms on this website use a verification check to reduce automated abuse.

08Retention

Enquiry details are kept for as long as needed to respond and follow up. Account and customer data are kept for the life of the subscription. After an account closes, customers may export their data, after which it is deleted from active systems within 90 days, except where law requires us to keep records for longer.

09Your rights

You may ask to access, correct or delete your personal information, or withdraw consent for optional communication, subject to applicable law including the Digital Personal Data Protection Act, 2023. Use the contact form on this website and we will respond within a reasonable time.

10Cookies

This website uses only cookies needed for it to work, such as a session cookie for the form verification check. We do not use advertising cookies.

11Changes to this policy

If we make material changes, we will post the revised policy on this page and, for customers, notify account administrators by email.